YOU MIGHT BE WONDERING...
When will my order be shipped?
Our products are shipped within 1-3 business days of placing the order.
Will I receive an email with my order details?
Yes! We'll send you an email with all the details as soon as you place your order.
Can I cancel my order?
No/Yes, we'll ship the item to your address. However, once we receive your item, you can send it back to us and we'll refund you.
What is the exchange/return policy?
We care deeply about our customer experience. If you have any issues with our products, we'll gladly provide a full refund.
Step 1: Email us your order number and name.
-With subject (Refund Request)
-List the product and the reason you want to return it
Step 2: Our team will contact you (usually within 24 hours) with our return address.
Step 3: Send the item back. Once received, we'll inspect it.
Step 4: If everything is in order, we'll issue you a full refund. Once the refund is processed, you'll receive an email with all the details, and the money will be deposited into your account.
What payment methods are accepted?
We accept all major payment methods from any country, including:
Visa, Mastercard, American Express, Paypal and others.
Are there any additional costs to pay?
There are never any handling/processing fees charged.
My order is not going through, help!
Please make sure the billing address you enter matches your credit card address.
How much does shipping cost?
Shipping is often free but shipping may have additional costs depending on the location.
Who ships my package?
Canadian orders are delivered via Canada Post and other couriers. US orders are delivered by your country's leading couriers. International orders may be delivered by Korea Post, e-packet, or a local postal courier, depending on the service available.
How fast is the delivery time?
Delivery time:
7-20 days
Oops, I entered the wrong shipping address!
If you need to update your address, select the “Contact Us” tab and send us a message within 24 hours of placing your order, and we will update it for you.
