Contact us
Contact us - BEFORE you contact us, here are some answers to frequently asked questions
When will I receive my tracking number?
You will usually receive your tracking number within 1-3 business days
from the shipment of the product.
Why is my tracking number not working?
It may take up to 5 days for your tracking number to be
active after you receive it.
How fast is the delivery time?
packing time: 1-2 business days
delivery time: approximately 10 business days
What is the exchange/return policy?
Our customers' positive experience is paramount. If you have any issues with a product,
contact us and we will find the best solution.
We will send you the shipping label and the correct Warehouse address to which to send
the product for the return.
"DO NOT SHIP ON YOUR OWN" to the addresses found on the Site.
The Registered Office address does not match the Warehouse address and the package
will be returned to the sender.
The time available for returns is 14 days from the moment of delivery.
For any questions Contact us
