BEFORE contacting us, here are some answers to frequently asked questions
When will I receive my tracking number?
You will usually receive your tracking number within 1-3 business days.
from the shipment of the product.
Why isn't my tracking number working?
It may take up to 5 days for your tracking number to be
active after receiving it.
How fast is the delivery time?
Handling time: 1-2 working days
Delivery time: approximately 10 working days
What is the exchange/return policy?
Our customers' positive experience is paramount. If you have any issues with a product,
Contact us and we will find the best solution.
We will send you the shipping label and the correct warehouse address to send it to.
the product for return.
"DO NOT SHIP ON YOUR OWN INITIATIVE" to the addresses found on the Site.
The registered office address does not match the warehouse address and the package
will be returned to the sender.
The return period is 14 days from the date of delivery.
For any questions, contact us